Privacy policy

Information you choose to send

The enquiry form can collect your name, email, arrival date, group size, trip length and message. Ceylon Drives uses that information to reply, plan the requested route and keep a record of the enquiry.

Form and messaging providers

Website enquiries are received by the Ceylon Drives enquiry service (Amazon Web Services, Singapore region), stored before a successful receipt is returned, and relayed by email and through Formspree. If you contact Sahan through WhatsApp, WeChat, Facebook, Instagram, TikTok or email, that provider processes the communication under its own privacy terms. Do not send passport, payment-card or other sensitive identity information through the general enquiry form.

Attribution and analytics

This site uses Google Analytics 4 to measure page visits, submitted enquiries and contact clicks. It remembers the landing page, referring page and campaign parameters in session storage and includes them with an enquiry. Enquiry IDs help distinguish submissions; names, email addresses, phone numbers and message text are not sent as analytics event parameters. Ceylon Drives does not sell enquiry data.

Third-party travel services

If you ask for help with a hotel, activity, safari, ticket or other provider, the information needed to make that request may be shared with the selected provider after the arrangement is discussed with you. Their own terms and privacy practices apply.

Retention and choices

Enquiries are stored in AWS and sent to Sahan through email and Formspree. IP addresses and browser information are stored with enquiries to help investigate abuse. Suspected promotional spam is held for review. Temporary duplicate-prevention and rate-limit records expire automatically; enquiries currently have no automatic deletion schedule. Contact Sahan to request access, correction or deletion of your enquiry, subject to any applicable record-keeping obligation.

Contact

Email ceylondrives@gmail.com or use the contact page with a privacy question.